Hello Everyone,
Well, now we know what the problem was today, why the donations weren't going through!
Computers!
For those of you who tried to give today, thank you! Please try again tomorrow,
so sorry for the hassle!
Begin forwarded message:
Date: May 3, 2016 6:09:12 PM CDT
Subject: URGENT MESSAGE - PLEASE READ!
 |
Big Give SA Update We're absolutely devastated by the technological issues that the entire Give Local nationwide event is experiencing. Our primary goal is to make sure that our charities and our donors can connect in a way that is safe, secure and equitable for everyone who wants to participate.
We hope to resume the event beginning at 6 a.m. tomorrow
(May 4) through 8 p.m. tomorrow night.
We are making decisions right now about how we will reallocate the prize money for our nonprofits. There are still many details that need to be worked out, that we will announce no later than 5 a.m. tomorrow morning.
The website will still be live and accepting donations tonight, but realize if you or your donors are giving tonight, you may experience issues and the leader board totals will not reflect the true totals that are donated. Additionally, prizes will not be awarded between now and 6 a.m. Any donations that are made through the site will receive an automatic email confirmation that will indicate that the transaction was successful. This is how you will know that your donation was credited to your organization of choice. We are allowing the technology company to run tests on our systems tonight, in hopes that the event will take place again tomorrow from 6 a.m. - 8 p.m.
We will continue to update you by email and social media as we determine the prize pool, and any other updates you need for a successful EXTRA day of giving! The Big Give S.A. Team thank you! |
| | | | |
No comments:
Post a Comment